My Process in Serving You

I come to you with the assurance that I am dedicated to providing you with excellent customer service and excellence in everything that I do. Being a customer myself, I know what it takes to win your satisfaction, and what it takes to have you refer me to your friends and family. I know that if I do good work for you, you will do that for me.

Initial Contact

You can call or email to let me know about your repair & project needs.  We’ll discuss it on the phone, and if that’s not enough, I will schedule a convenient time to meet with you to see first hand what you need to be done.


I will conduct a complete evaluation of your project needs, getting a clear understanding of what you want, so that in the end, you are satisfied with the result.


I will give you recommendations on what type of work is needed and the steps to complete the work. If products or material need to be purchased, we will discuss the range of available options and decide to fit your budget.

Free Estimate

Based on the work and materials you select, you will receive a FREE estimate that spells out all the details involved – no surprises later.

Final Approval

Upon job completion and quality inspection, your final approval is needed before I will accept payment. Your satisfaction is absolutely guaranteed!

Mark LeBlanc

Neighborhood Pro Handyman


Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives.

Willa A. Foster

Contact Me for a Free Quote